Service Advisor
2 months ago
Job Title: Service Advisor
Job Type: Full-time
Location: Avonmouth
Job Description:
We are seeking an experienced Service Advisor to join our team at Sprint Recruitment. As a Service Advisor, you will be the interface between our customers and our workshop, ensuring that every customer has a positive experience.
Key Responsibilities:
- Greet customers, accept and check vehicles, and clarify customer expectations
- Review vehicle diagnoses and deliver service advice to customers
- Use specified checklists during service reception to ensure proper performance of work steps
- Coordinate scope of services with customers and obtain approval
- Monitor repairs and maintain regular contact with workshop
- Upsell opportunities and adjust resources accordingly
Requirements:
- High level of competency in literacy and numeracy
- Good level of experience in IT systems
- Knowledge of Kerridge is advantageous
What We Offer:
- Competitive salary
- Overtime at 1.5 rate
- Free secure parking
- Staff referral scheme
- Training and professional development
- 22 days annual leave plus bank holidays
- Birthday holiday
- Pension scheme and life insurance
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