Service Advisor

2 months ago


Avonmouth, United Kingdom Sprint Recruitment Full time

Job Title: Service Advisor

Job Type: Full-time

Location: Avonmouth

Job Description:

We are seeking an experienced Service Advisor to join our team at Sprint Recruitment. As a Service Advisor, you will be the interface between our customers and our workshop, ensuring that every customer has a positive experience.

Key Responsibilities:

  • Greet customers, accept and check vehicles, and clarify customer expectations
  • Review vehicle diagnoses and deliver service advice to customers
  • Use specified checklists during service reception to ensure proper performance of work steps
  • Coordinate scope of services with customers and obtain approval
  • Monitor repairs and maintain regular contact with workshop
  • Upsell opportunities and adjust resources accordingly

Requirements:

  • High level of competency in literacy and numeracy
  • Good level of experience in IT systems
  • Knowledge of Kerridge is advantageous

What We Offer:

  • Competitive salary
  • Overtime at 1.5 rate
  • Free secure parking
  • Staff referral scheme
  • Training and professional development
  • 22 days annual leave plus bank holidays
  • Birthday holiday
  • Pension scheme and life insurance

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