Quality Assurance Manager

2 weeks ago


Brighton, Brighton and Hove, United Kingdom The Sterling Choice Full time

Quality Assurance Manager Job Summary

About the Role:

We are seeking an experienced Quality Assurance Manager to join our team at The Sterling Choice. As the central figure in upholding the brand's integrity, you will be responsible for ensuring every product meets the highest standards.

Key Responsibilities:

  • Lead the Quality Team to maintain quality across all shifts, providing out-of-hours support for emergencies and balancing team workloads for consistent results.
  • Conduct regular reviews to identify trends, address non-conformances, and enhance processes, ensuring the site remains fully compliant.
  • Manage schedules for microbiological tests, GMP audits, glass and plastic audits, and more to ensure no detail slips through.
  • Proactively tackle any non-compliance issues, collaborating with stakeholders to resolve them swiftly.
  • Maintain allergen control, ensuring all products meet specific safety requirements for allergens, species, and vegan criteria.
  • Lead investigations and address complaint trends, working to resolve issues quickly while protecting the brand's reputation.
  • Oversee the Quality Management System (QMS) and coordinate with external service providers, handling equipment calibration, record-keeping, and ensuring smooth operations.

Requirements:

  • 3-5 years' experience in a technical role, with a solid understanding of third-party audits, including BRC and retailer standards.
  • HACCP Level 4 and Food Safety Level 4 are essential, along with a strong foundation in microbiology and allergen control.
  • Proficient in Microsoft Office, with demonstrated experience in leading and developing a team.
  • Clear and effective communication is key, as you will work with all levels to uphold quality standards.

About The Sterling Choice:

We are a leading food brand committed to delivering excellence and maintaining trust with our customers. Our team is dedicated to upholding the highest standards, and we are seeking like-minded professionals to join us on this journey.



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