Insurance Account Manager
4 weeks ago
About the Role:
We are seeking an experienced Insurance Account Manager to join our team at Howden Group Holdings. As an Insurance Account Manager, you will be responsible for providing exceptional service to our commercial clients, ensuring their insurance needs are met and exceeded.
Key Responsibilities:
- Assist in achieving client retention targets by providing an excellent level of service.
- Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal, attend client meetings as necessary, and action meeting points.
- Undertake market exercises to establish the most competitive terms available.
- Obtain renewal terms and present to clients.
- Issue renewal documentation in line with contract certainty.
- Ensure premiums are collected prior to the commencement of cover and in line with Howden procedures.
- Record all relevant information, correspondence, and documentation on Acturis and make effective use of the diary system.
- Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.
- Actively cross-sell products from other divisions.
Requirements:
- Working knowledge of all main classes of General Insurance and the CII's Code of Ethics and GDPR.
- Minimum of 2 years' experience dealing with SME or commercial clients.
What We Offer:
A career that you define. At Howden Group Holdings, we value diversity and are looking for individuals who share our values:
- We support each other in the small everyday moments and the bigger challenges.
- We are determined to make a positive difference at work and beyond.
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