Customer Service Representative
4 weeks ago
About the Role
We are seeking a dedicated and passionate Customer Service Representative to join our team at Tesco Maidstone Loose Rd Express. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.
Key Responsibilities
- Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of customer service and store appearance.
- Contribute to achieving sales targets by promoting products, managing stock levels, and maintaining a thorough knowledge of products and services.
- Develop and maintain relationships with customers, understanding their needs and preferences to provide personalized service.
- Participate in training and development programs to enhance skills and knowledge, ensuring compliance with company policies and procedures.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A comprehensive training program, including on-the-job training and ongoing development opportunities.
- A supportive and inclusive work environment, with opportunities for career progression and professional growth.
- A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.
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