Customer Service Representative
3 weeks ago
To provide exceptional customer service and support to our customers in a fast-paced retail environment. As a key member of our team, you will be responsible for delivering a seamless shopping experience, ensuring our customers feel valued and supported throughout their visit.
Key Responsibilities:
- Provide expert product knowledge and advice to customers, ensuring they find the perfect products to meet their needs.
- Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring a positive shopping experience for all customers.
- Process transactions accurately and efficiently, handling cash and card payments with confidence.
- Participate in visual merchandising and stock replenishment activities, ensuring our store looks its best at all times.
- Contribute to a positive and inclusive team culture, promoting a culture of respect and empathy among colleagues.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
- Basic math skills and accuracy when handling cash and card transactions.
- Flexibility to work a variety of shifts, including evenings and weekends.
- Ability to lift and move stock, as required.
Benefits:
- Competitive hourly rate of £11.55.
- Opportunities for career development and progression within the John Lewis Partnership.
- Discounts on Waitrose products and services.
- Access to exclusive Partnership hotels and restaurants.
- A supportive and inclusive team culture.
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