Customer Support Representative

3 weeks ago


Waltham Cross, Hertfordshire, United Kingdom Response Personnel Ltd Full time

Job Summary: We are seeking a highly skilled Customer Support Representative to join our team at Response Personnel Ltd. As a German speaker, you will play a crucial role in supporting our representatives in the field and providing exceptional customer service to our account holders.

Key Responsibilities:

  • Supporting representatives in the field with customer queries and delivery issues
  • Providing timely and effective solutions to customer complaints
  • Attending trade shows to promote our services and build relationships with clients
  • Utilizing our in-house system, Microsoft Word, and Excel to manage customer data and track interactions

Requirements:

  • Fluent German language skills
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced office environment
  • Proficiency in Microsoft Office and in-house system

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

How to Apply: If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your CV for consideration.



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