Customer Service Specialist

1 day ago


Waltham Cross, Hertfordshire, United Kingdom Next Full time
Job Description

We are seeking a highly motivated Customer Service Specialist to join our fast-paced store team at Next.

About the Role:

  • Offer exceptional customer service, assisting customers in finding products that meet their needs and preferences.
  • Share product knowledge and passion with customers, ensuring they have an outstanding shopping experience.
  • Work across various store areas, including sales floors, stockrooms, and processing deliveries.
  • Take ownership of your development, identifying opportunities for growth and improvement.

About You:

  • You will be an excellent communicator, always looking for ways to help and support colleagues and customers.
  • A friendly, calm, and efficient demeanor is essential, even during busy periods.
  • You will thrive in a dynamic environment, embracing new challenges and adapting to changing circumstances.
  • Flexibility, supportiveness, and a willingness to go the extra mile are key qualities for this role.

Benefits:

  • Competitive salary: £15.50 per hour (based on 15 hours per week)
  • Flexible working options, allowing you to balance work and personal life
  • Ongoing training and development opportunities, tailored to your strengths and interests

Company Overview:

As a leading retail company, Next offers an exciting and supportive work environment, with a focus on employee growth and satisfaction. Our team members are passionate about delivering exceptional customer experiences, and we invest in their development to ensure success.



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