Business Support Officer
3 days ago
Job Summary:
We are seeking a highly organized and detail-oriented Business Support Admin Officer to join our team at Triumph Consultants Ltd. The successful candidate will provide administrative support to the LADO and IRO service, ensuring the smooth operation of the children's social services team.
Key Responsibilities:
- Provide efficient and confidential business support services to front-line and statutory services
- Deal with telephone and face-to-face enquiries, providing advice, guidance, and support to internal and external customers
- Respond to correspondence, dealing with incoming and outgoing information
- Liaise and collaborate with internal and external stakeholders, ensuring information and communication links are maintained
- Support statutory meetings, recording decisions accurately and at speed
- Organize and coordinate meetings, diaries, and appointments
- Analyze and evaluate data, producing reports and information for a range of audiences
- Undertake administrative duties, dealing with interruptions and conflicting demands
- Input, check, and maintain electronic and paper-based systems
- Undertake financial administration, including placing orders and processing payments
Requirements:
- Level 2 qualification in an appropriate area
- Training on Microsoft Office
Skills and Experience:
- Experience of working within a business support environment
- Proven experience of working with confidential and sensitive information
- Experience of undertaking research and providing written and verbal reports
- Experience of working with financial information and solving problems related to payments and billing
- Experience of servicing meetings and minute-taking directly onto mobile devices
Knowledge and Understanding:
- Knowledge of national and local government policies and agendas
- Good working knowledge of computer-based systems, including Microsoft Office
- Good knowledge of information governance, data protection, health and safety, and risk management
- Knowledge of project management techniques
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