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Business Support Officer

2 months ago

Barnsley, Barnsley, United Kingdom Triumph Consultants Ltd Full time
Job Title: Admin and Business Support Officer

Job Summary:

We are seeking a highly organized and detail-oriented Admin and Business Support Officer to join our team at Triumph Consultants Ltd. The successful candidate will provide administrative support to our social services team, ensuring the smooth operation of our business.

Key Responsibilities:

  • Provide administrative support to the LADO and IRO service, including minute taking, email management, and data entry.
  • Deal with telephone and face-to-face enquiries, providing advice and guidance to internal and external customers.
  • Respond to correspondence, managing incoming and outgoing information.
  • Liaise with internal and external stakeholders, ensuring effective communication and information sharing.
  • Support statutory meetings, recording decisions accurately and efficiently.
  • Organize and coordinate meetings, diaries, and appointments, ensuring schedules and venues are suitable for attendees.
  • Analyze and evaluate data, producing reports and information for a range of audiences.
  • Undertake administrative duties, managing interruptions and conflicting demands.
  • Input, check, and maintain electronic and paper-based systems, ensuring accurate and secure information storage.
  • Undertake financial administration, including ordering, reconciling, and processing payments.

Requirements:

  • Level 2 qualification in an appropriate area.
  • Training on Microsoft Office.

Skills and Experience:

  • Experience of working in a business support environment.
  • Proven experience of working with confidential and sensitive information.
  • Experience of undertaking research and providing written and verbal reports.
  • Experience of working with financial information and solving problems related to payments and billing.
  • Experience of servicing meetings and minute taking directly onto mobile devices.

Knowledge and Understanding:

  • Knowledge of national and local government policies and agendas.
  • Good working knowledge of computer-based systems, including Microsoft Office.
  • Good knowledge of information governance, data protection, health and safety, and risk management.
  • Knowledge of project management techniques.