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Employee Benefits Team Lead

1 month ago

Woking, Surrey, United Kingdom Gallagher Full time

About the Role

This is a challenging and rewarding opportunity to lead a team of Associate Consultants in the Employee Benefits department at Gallagher. As a Team Lead, you will be responsible for managing and developing a team of professionals, overseeing their work with corporate clients, and acting as an escalation point for complex issues.

Key Responsibilities

  • Manage and develop a team of Associate Consultants to ensure consistent delivery of outstanding client service.
  • Oversee the work of the team with corporate clients, including Risk & Healthcare corporate consulting.
  • Act as an escalation point for complex issues and provide support to Consultants and Management.
  • Develop and maintain a small corporate client portfolio and deliver high-quality service to all parties involved.
  • Anticipate and respond to the needs of the Associate Consultant team and ensure consistent delivery of outstanding client service.
  • Handle a small client portfolio and exceed their expectations.
  • Demonstrate up-to-date technical knowledge of employee benefits and provide advice to clients.
  • Support Consultants and Management in their work with corporate clients.
  • Develop positive relationships with new and existing clients.
  • Assist with client scheme renewals and provide guidance on all aspects of clients' schemes.
  • Prepare client reports and presentations.
  • Achieve revenue targets and ensure profitability of clients.
  • Manage a team of Associate Consultants and act as an escalation point for complex issues.

About You

To be successful in this role, you will need to have:

  • A-Level qualifications including English and Maths (degree level preferred).
  • Relevant professional qualifications (Group Risk, Healthcare, Pensions).
  • Evidence of Continuing Professional Development.
  • Good technical knowledge of employee benefits consultancy.
  • Strong communication and customer service skills.
  • Excellent organization and attention to detail.
  • Proficiency in Microsoft Office and relevant internal systems.
  • Awareness of regulatory requirements in financial services.
  • Previous experience in a similar role in Financial Services.
  • Ability to exceed client expectations and identify new business opportunities.

What We Offer

In addition to a competitive salary, Gallagher offers a wide range of benefits, including:

  • Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
  • Defined contribution pension scheme, which Gallagher will also contribute to.
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
  • Income protection, we'll cover up to 50% of your annual income, with options to top up.
  • Health cash plan or Private medical insurance.
  • Three fully paid volunteering days per year.
  • Employee Stock Purchase plan, offering company shares at a discount.
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan.
  • Critical illness cover.
  • Discounted gym membership, with over 3,000 gyms nationally.
  • Season ticket loan.
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
  • Emergency back-up family care.

Language

The language code for this job is en.