Customer Liaison Officer
2 weeks ago
Are you a customer service professional with a passion for delivering exceptional experiences?
FM Conway is seeking a skilled Customer Liaison Officer to join our in-house Customer Care team. As a key member of our team, you will be responsible for managing and investigating incidents from internal and external customers, responding to enquiries from the general public, and providing support to customers of our electric vehicle services.
Key Responsibilities:
- Manage and investigate incidents from internal and external customers
- Respond to enquiries from the general public
- Provide support to customers of our electric vehicle services
- Collaborate with internal stakeholders to resolve customer issues
- Develop and implement process improvements to enhance customer experience
Requirements:
- Excellent customer service skills
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Experience in a customer-facing role
- Knowledge of customer service principles and practices
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A collaborative and supportive work environment
- The chance to work with a leading company in the industry
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Customer Service Liaison Officer
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Sevenoaks, Kent, United Kingdom FM Conway Ltd Full time**About the Role**We are seeking a highly skilled and motivated individual to join our team as a Customer Liaison Officer. As a key member of our customer service team, you will be responsible for providing exceptional customer service and ensuring that all customer inquiries and issues are resolved in a timely and professional manner.**Key...
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Customer Service Liaison Officer
2 weeks ago
Sevenoaks, Kent, United Kingdom FM Conway Ltd Full time**About the Role**We are seeking a highly skilled and motivated individual to join our team as a Customer Liaison Officer. As a key member of our customer service team, you will be responsible for providing exceptional customer service and ensuring that all customer inquiries and issues are resolved in a timely and professional manner.**Key...
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Customer Service Liaison Officer
2 weeks ago
Sevenoaks, Kent, United Kingdom FM Conway Ltd Full time**About the Role**We are seeking a highly skilled and motivated individual to join our team as a Customer Liaison Officer. As a key member of our customer service team, you will be responsible for providing exceptional customer service and ensuring that all customer inquiries and complaints are resolved in a timely and professional manner.**Key...
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Customer Service Liaison Officer
2 weeks ago
Sevenoaks, Kent, United Kingdom FM Conway Ltd Full time**About the Role**We are seeking a highly skilled and motivated individual to join our team as a Customer Liaison Officer. As a key member of our customer service team, you will be responsible for providing exceptional customer service and ensuring that all customer inquiries and complaints are resolved in a timely and professional manner.**Key...
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Customer Service Liaison Officer
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Sevenoaks, Kent, United Kingdom FM Conway Ltd Full timeAre you a customer service professional with a positive attitude and excellent communication skills? FM Conway Ltd is seeking a Part Time Liaison Officer to join our in-house Customer Care team. This is a permanent, part-time role working Wednesday, Thursday, and Friday from 9:00am until 5:30pm. The role is based at our head office, which offers a range of...
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Sevenoaks, Kent, United Kingdom FM Conway Full timeFM Conway is seeking a Customer Liaison Officer to join our in-house Customer Care team. As a key member of our team, you will be responsible for managing and investigating incidents from internal and external customers, responding to enquiries from the general public, and providing support to customers of our electric vehicles. Your excellent communication...
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Sevenoaks, Kent, United Kingdom FM Conway Full timeJob OverviewFM Conway is seeking a skilled Customer Liaison Officer to join our in-house Customer Care team. As a key member of the team, you will be responsible for managing and investigating incidents from internal and external customers, responding to enquiries from the general public, and providing exceptional customer service.Key ResponsibilitiesManage...
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Customer Liaison Specialist
2 days ago
Sevenoaks, Kent, United Kingdom FM Conway Full timeJob OverviewFM Conway is seeking a skilled Customer Liaison Officer to join our in-house Customer Care team. As a key member of our team, you will be responsible for managing and investigating incidents from internal and external customers, responding to enquiries from the general public, and providing exceptional customer service.Key ResponsibilitiesManage...