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Customer Liaison Specialist

2 months ago

Sevenoaks, Kent, United Kingdom FM Conway Full time
Job Overview
FM Conway is seeking a skilled Customer Liaison Officer to join our in-house Customer Care team. As a key member of our team, you will be responsible for managing and investigating incidents from internal and external customers, responding to enquiries from the general public, and providing exceptional customer service.

Key Responsibilities
  • Manage and investigate incidents from internal and external customers
  • Respond to enquiries from the general public
  • Provide exceptional customer service
  • Support customers of our electric vehicles

Requirements
  • Fantastic customer service skills
  • Positive outlook and great communication skills

What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development

FM Conway is a leading provider of infrastructure services, and we are committed to delivering exceptional customer service. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we encourage you to apply for this exciting opportunity.