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Credit Management Team Leader

2 months ago

Leicester, Leicester, United Kingdom Disclaimer: ANY-Web Ltd. Full time
Job Title: Credit Management Team Leader

Disclaimer: ANY-Web Ltd.

Job Summary:

We are seeking an experienced Credit Management Team Leader to join our Credit, Collections and Fraud Department. As a key member of our team, you will be responsible for delivering exceptional customer service through coaching and support of your team.

Key Responsibilities:
  • Set objectives and provide constructive feedback to team members
  • Encourage success and contribute to the delivery of great service
  • Build strong relationships to enable a positive and dynamic working environment
  • Work within a customer service and/or contact centre environment
  • Have an analytical mindset with strong attention to detail
  • Be an excellent communicator both verbally and in writing
Requirements:

Ideally, you will have previous management experience and a strong understanding of working within a customer service and/or contact centre environment.

You will be required to undergo criminal & credit checks in line with our Reference Policy.

In accordance with Home Office guidance, you will be required to evidence your right to work in the UK before commencement of employment.