Luxury Club Reception Manager

4 weeks ago


London, Greater London, United Kingdom 5 Hertford Street Full time
Assistant Reception Manager Role Overview

At 5 Hertford Street, we are seeking a highly skilled and experienced Assistant Reception Manager to join our Reception Team. The ideal candidate will possess significant experience in a similar position and be able to demonstrate exceptional customer service standards.

Key Responsibilities:

Ensuring the smooth and efficient running of the reception area at all times.
Supervising the team and upholding the highest standard of customer service.
Engaging with members in a friendly, professional manner while upholding the rules of the club.

Benefits:

33 days holiday per year (including bank holidays).
Birthday day off.
Discounted gym membership with GymFlex.
Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist.
Private medical insurance with AXA.
Private dental insurance with Bupa.
Workplace nursery scheme.
Cycle to Work Scheme.
Employee Assistance Programme - Hospitality Action.
Access to a company doctor.
Eyecare & specs vouchers.
In-house industry training.
Sponsored social events.
Recommend a friend bonus of 750.
Staff Accommodation (subject to availability).
Online retail discounts.
Free English Classes.
Freshly prepared meals whilst on duty.

Working Hours:

The role requires flexibility to work any 9-hour shift across the operating hours of 7am and 3am. The club is closed on Sundays, Bank Holidays and throughout Christmas each year.

If you feel that you have the experience and skills to join us as Assistant Reception Manager at 5 Hertford Street, please apply by forwarding your up-to-date CV together with a covering letter to the link below.

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