Community Support Specialist
3 days ago
We are seeking a skilled Community Support Specialist to join our team at Vast Services, Investing in Communities. As a Community Support Specialist, you will work closely with clients to understand their issues and provide guidance on available options.
Key Responsibilities:
- Talk to clients over the phone or via email/webchat to explore their problems and provide support.
- Help clients understand their entitlements and complete benefit application forms.
- Support clients with housing-related issues and provide information on their rights.
- Identify common or unfair problems and write reports or letters to elected officials.
Requirements:
- No prior experience necessary as full training will be provided.
- Willingness to learn about Citizens Advice's aims, principles, and policies.
- Ability to undertake training and adhere to confidentiality and data protection guidelines.
Benefits:
- A competitive estimated salary of £22,000 - £25,000 per year, depending on location.
- Opportunity to make a positive impact in your community.
- Reimbursement for vehicle travel expenses.
About Us:
Vast Services is a community-focused organization committed to investing in communities through various initiatives and programs. We value diversity and inclusion, welcoming applications from people of all backgrounds.
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