Insurance Client Liaison
2 weeks ago
We are looking for a dedicated and customer-focused individual to join our Customer Service Team at Markerstudy Group. As an Insurance Client Liaison, you will play a vital role in delivering exceptional customer service and building strong relationships with our policyholders.
About the Role
As an Insurance Client Liaison, you will be responsible for answering customer inquiries, managing policy renewals, and providing general administrative support. You will have the opportunity to work closely with our customers, understand their needs, and provide tailored solutions to meet their requirements.
Key Responsibilities
- Answer customer calls and respond to queries in a timely and professional manner
- Manage customer policy renewals and new business calls
- Provide general administrative support to the team, including collating and posting documents
- Liaise with veterinary practices, breeders, and policyholders to resolve customer concerns
About You
- Previous customer service experience, preferably in a retail or hospitality environment
- Able to work in a fast-paced environment and prioritize tasks effectively
Benefits
We offer a competitive salary progression scheme, days annual leave, Health Cash Plan, and a range of other benefits to support your well-being and career development.
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