Brand Manager

4 weeks ago


Winchester, Hampshire, United Kingdom Moto Full time
Supervisor - M&S Simply Food - Winchester

As a Supervisor at M&S Simply Food, you will be the right-hand person to your Store Manager, empowered to run the unit like it's your own. Your role will be to deliver exceptional customer service and high-quality food, while transforming the UK's rest stop experience.

What We Offer:

  • Annual bonus up to £3,445pa
  • Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Fabulous development opportunities, including funded qualifications, leading to the next step in the management team

Key Responsibilities:

  • Leading your teams to achieve excellent brand standards and customer service
  • Maximising profit by driving sales and controlling costs
  • Processing stock counts and orders
  • Partnering with the Store Manager to set targets for the team
  • Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
  • Taking ownership of customer feedback, responding appropriately in a timely manner

What We're Looking For:

  • Previous experience of leading or supervising a team is highly desirable
  • Passion for delivering a memorable customer experience
  • Great communication skills and ability to make decisions
  • Ability to work on own initiative and make reasoned decisions under pressure

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