Brand Manager
4 weeks ago
As a Supervisor at M&S Simply Food, you will be the right-hand person to your Store Manager, empowered to run the unit like it's your own. Your role will be to deliver exceptional customer service and high-quality food, while transforming the UK's rest stop experience.
What We Offer:
- Annual bonus up to £3,445pa
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities, including funded qualifications, leading to the next step in the management team
Key Responsibilities:
- Leading your teams to achieve excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager to set targets for the team
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
What We're Looking For:
- Previous experience of leading or supervising a team is highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and ability to make decisions
- Ability to work on own initiative and make reasoned decisions under pressure
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