Wellness Club Operations Manager
1 day ago
At The Emory, we are seeking a highly skilled and experienced Wellness Club Operations Manager to lead the success of our luxury spa.
We estimate this role will pay £70,000 - £90,000 per annum, depending on experience. As a key member of our team, you will oversee the daily operations of our wellness club, ensuring exceptional guest experiences and driving revenue growth.
Main Responsibilities:
- Develop and implement effective strategies to enhance guest satisfaction and loyalty.
- Manage and motivate a high-performing team, providing training and development opportunities to ensure excellent service delivery.
- Analyse financial performance and make data-driven decisions to drive revenue growth and profitability.
- Collaborate with internal teams to promote cross-selling opportunities and drive business growth.
About You:
- You have a proven track record of success in a luxury spa or wellness environment.
- You possess strong leadership skills, with the ability to inspire and motivate a team.
- You have excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests.
- You are a strategic thinker, with the ability to analyse complex data and make informed decisions.
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