Club Operations Manager

14 hours ago


London, Greater London, United Kingdom Nuffield Health Brentwood Full time

Nuffield Health Islington Fitness & Wellbeing Club

A Career Opportunity

Join us as a Club Operations Manager and take on a challenging and rewarding role where no two days are ever the same. As a member of our team, you will be responsible for ensuring the smooth running of the club, caring for members, and leading colleagues to maintain quality standards.

You will have the opportunity to work closely with our members, developing strong relationships and increasing satisfaction and retention. In addition, you will play a key role in conducting tours and selling the benefits of membership, as well as overseeing health and safety and resolving issues.

Your Key Responsibilities

  • Operate the club efficiently and effectively, ensuring high-quality standards are maintained.
  • Cultivate strong relationships with members to increase satisfaction and retention.
  • Lead a team of colleagues to deliver exceptional customer service and maintain high-quality standards.
  • Sell the benefits of membership to new and existing customers.
  • Oversee health and safety procedures and resolve any issues promptly.
  • Contribute to achieving sales targets.

Our Benefits Package

We offer a comprehensive benefits package designed to support your wellbeing, including a competitive salary up to £26,748.80 per annum and a range of lifestyle benefits.



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