Club Operations Manager

1 week ago


London, Greater London, United Kingdom Virgin Active Full time

Virgin Active is committed to delivering an unparalleled leisure experience through our high-quality clubs. As a Club Operations Manager, you will be responsible for overseeing club operations, ensuring seamless interactions with members, and driving sales and growth.

Your key responsibilities will include:

  • Managing club operations, ensuring efficient day-to-day management and maintenance.
  • Acting as the primary point of contact for members, resolving inquiries, and providing exceptional customer service.
  • Developing and implementing strategies to drive sales and growth, focusing on data-driven approaches and revenue growth.
  • Creating a warm and inviting atmosphere throughout the club, promoting an exceptional customer experience.
  • Collaborating with the team to maintain smooth club operations and delivering exceptional customer service.

Salary:

We offer a competitive salary of £30,000 - £40,000 per annum, reflecting your expertise and dedication to delivering exceptional results.

Benefits:

  • 30 days annual leave (including bank holidays).
  • Access to The Peoples Pension with 3% employer contributions.
  • Complimentary Virgin Active membership for you and a buddy.
  • Discounts on Virgin Active services and facilities.
  • Membership to Virgin Family, offering access to exclusive discounts across the Virgin Group.


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