Front of House Manager

3 weeks ago


York, York City, United Kingdom HC One Full time
About the Role

We are seeking a highly skilled and enthusiastic Front of House Manager to join our team at HC-One. As a key member of our community, you will be responsible for providing exceptional customer service and administrative support to our residents and their families.

Key Responsibilities
  • Manage front-of-house operations, ensuring a warm and welcoming environment for residents and visitors.
  • Provide administrative support, including managing schedules, timesheets, and other administrative tasks.
  • Act as the first point of contact for new residents, providing a warm and informative welcome.
  • Build strong relationships with residents, their families, and other stakeholders, ensuring excellent customer service and care.
  • Contribute to business development, identifying opportunities to improve services and support the growth of our community.
About HC-One

At HC-One, we believe that kindness is at the heart of everything we do. We are committed to providing exceptional care and support to our residents, and we are looking for like-minded individuals to join our team.

We value diversity and inclusivity, and we are committed to creating a workplace where everyone feels valued and respected. Our team is dedicated to delivering outstanding care, and we are passionate about supporting our colleagues in their professional and personal growth.

What We Offer
  • A competitive salary and benefits package, including paid Enhanced DBS/PVG and a company pension scheme.
  • Opportunities for career development and progression, including training and support to achieve qualifications.
  • A supportive and collaborative team environment, with access to a range of benefits and services to support your physical and psychological well-being.
  • A chance to make a real difference in the lives of our residents and their families.


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