Global IT Production Manager for Digital Transformation

2 weeks ago


London, Greater London, United Kingdom State Street Full time

About the Role

We are seeking a highly skilled and proactive Global IT Production Manager to lead and manage our international IT operations. In this role, you will be responsible for overseeing the performance and reliability of our global IT infrastructure, application support, ITSM function, and ensuring optimal functionality, security, and scalability.

The ideal candidate will have extensive proven IT leadership experience with a track record of managing the delivery of complex, multi-faceted technology initiatives to comply with regulatory requirements and significantly reduce risk.

Key Responsibilities:

  • Develop a vision, strategy, and operating model for all processes and functions that are integral to the support of platforms for State Street clients, in particular focusing on high availability for State Street Critical Business Services.
  • Oversee the Application Reliability Operations teams for the following functional areas driving the SRE mindset into the ARO organization partnering with Engineering, Security, and infrastructure to build, deploy, maintain, support, and monitor a complex native and cloud-based application set.
  • Ability to drive multiple application support teams at a corporate scale to support over 1500 applications that service the most critical business processes across State Street.
  • Oversee the bank's infrastructure operations as it modernizes and moves to the cloud having operational knowledge and experience inclusive of mainframe, network, midrange, and distributed technologies.

Requirements and Qualifications

The successful candidate will have:

  • 20+ years of financial services experience with a large financial services firm or advisory/consulting firm.
  • Hands-on real-world global support experience needed.
  • Development and IT Asset Management experience is a plus.
  • Applicable ITIL Certification and knowledge of SRE practices needed.

What We Offer

We offer a competitive salary of $220,000 - $280,000 per annum, depending on experience, plus a comprehensive benefits package including medical care, insurance, and savings plans.

We value diversity, equity, and inclusion, and actively promote these goals throughout the organization.

About State Street

State Street is one of the largest custodian banks, asset managers, and asset intelligence companies in the world. We provide investment servicing, data & analytics, investment research & trading, and investment management to institutional clients.



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