Customer Service Ambassador
3 days ago
We are committed to providing our guests with an exceptional experience, and we need your help to make it happen As a Customer Service Ambassador, you will play a vital role in ensuring that our hotel rooms are clean and tidy, and that our guests have everything they need to make their stay with us unforgettable.
About the RoleThis is an exciting opportunity to work in a dynamic environment and be part of a dedicated team that delivers outstanding customer service. As a Customer Service Ambassador, you will be responsible for ensuring that our guests have an exceptional experience during their stay, and that our hotel rooms are always clean and well-maintained.
Responsibilities- Anticipate and respond quickly to visitors' requests to provide exceptional customer service
- Collect and transport trash, dirty linen, and other materials from assigned floors as instructed by management
- Deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens
- Replenish clean linen supplies on each floor and maintain a clean environment in guest rooms, corridors, lobby, and other work areas
- Develop and maintain strong relationships with our guests to ensure their needs are met
- Strong knowledge of cleaning techniques and products
- High school diploma or equivalent certification (GED) required
- A strong emphasis on putting the guest first and providing exceptional customer service
- Solid work ethic and excellent organizational, time management, and communication skills
- At least 1 year of experience as a houseperson or housekeeper preferred
$17 - $18 hourly
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