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Estée Lauder Counter Manager
2 months ago
About the Role:
We are seeking a highly motivated and experienced Counter Manager to lead our team of Sales Advisors at Estée Lauder. As a key member of our retail team, you will be responsible for driving sales, delivering exceptional customer service, and developing a high-performing team.
Key Responsibilities:
- Lead and develop a team of Sales Advisors to achieve sales and customer service targets
- Develop and execute business plans to drive sales growth and customer engagement
- Provide coaching and training to Sales Advisors to enhance their skills and knowledge
- Manage inventory, facilities, and cash reconciliation to ensure efficient store operations
- Collaborate with the wider retail team to achieve business objectives
What We Offer:
- Competitive industry salary and commission scheme eligibility
- Annual leave and family leave
- Product discount and staff product concession monthly credit spend allowance
- Mental health wellbeing initiatives and employee assistance programme
- Benefits platform with exclusive discounts and offers
- Extensive training and development opportunities
About Us:
Estée Lauder is a leader in the prestige beauty industry, with a commitment to diversity, equity, and inclusion. We are a people-first company, respecting and caring for our employees, communities, and consumers. We believe in creating a workplace that is inclusive, supportive, and empowering.
Requirements:
- Proven retail management experience, preferably in beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours
- Proficient in Microsoft Office
- Proof of right to live and work in the country
