Sales and Customer Service Representative

1 month ago


Newton Mearns, East Renfrewshire, United Kingdom Yours Full time

Sales and Customer Service Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and contributing to a positive and engaging store environment.

Key Responsibilities:

  • Provide outstanding customer service, ensuring a positive and engaging experience for all customers.
  • Optimize sales and individual customer purchases through effective product knowledge and sales techniques.
  • Operate the till and handle financial transactions accurately and efficiently.
  • Replenish stock with our fantastic products and specialist brands, maintaining a visually appealing store environment.
  • Assist with deliveries and stock handling on a regular basis, ensuring timely and efficient processing.
  • Undertake cleaning and housekeeping duties, maintaining a clean and safe store environment.
  • Ensure compliance with all company procedures, including health and safety protocols.
  • Take responsibility for personal development, actively seeking opportunities for improvement and growth.

Requirements:

  • A warm, friendly, and engaging personality, with excellent communication and interpersonal skills.
  • Highly motivated and a desire to succeed, with a strong work ethic and ability to work well under pressure.
  • Proven ability to work well within a team, using own initiative and adapting to frequent change.
  • Experience in a customer service role with face-to-face customer contact is highly desirable.
  • Experience in a retail environment with a quality brand is desirable but not essential.
  • Knowledge and understanding of High Street fashion, with a passion for delivering exceptional customer service.

What We Offer:

  • A competitive hourly rate of £11.63, regardless of age.
  • A minimum guaranteed number of weekly hours, with opportunities to work more hours and flexible working arrangements.
  • A fast-paced and ever-evolving work environment, with opportunities for growth and development.
  • A company that values its employees and provides a supportive and inclusive work environment.

About Us:

Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand, BadRhino, our Long Tall Sally brand, and our most recent addition, PixieGirl Petites, the business is growing at pace to cater for non-standard sizes on the high street and online. Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast-paced, ever-evolving, and full of excitement. Yours Clothing continues to expand and become the number one plus-size fashion retailer in the UK while continuing to develop our brands into new and exciting niche markets both in the UK and further afield.



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