Drive Thru Store Director

4 days ago


Thirsk, North Yorkshire, United Kingdom Costa Coffee Full time
About Our Team

We are a close-knit team of professionals who share a passion for delivering exceptional customer experiences. We are dedicated to helping our team members grow and develop their careers, with opportunities for bespoke training and development.

Job Responsibilities

As a Store Operations Leader, you will be responsible for leading the store to new heights with your experience, resourcefulness, and wonderful team. You will create the perfect space for customers to kick back with our coffee, drum up fresh ideas that meet customers' ever-changing wants and needs, and take ownership of all controllable costs through effective management of stock, labour, training, and reward and recognition.

Key Responsibilities
  • Create an exceptional customer experience by ensuring high-quality products and services
  • Develop and implement effective operational strategies to drive sales growth and improve profitability
  • Lead and motivate a high-performing team to achieve business objectives
Requirements

To succeed as a Store Operations Leader, you will need:

  • A commercial mind with the ability to think ahead and see the bigger picture, maximizing every sales opportunity
  • A brand ambassador who ensures attention to brand standards
  • An ambitious character who wants to be part of our growth journey
  • Ability to thrive under pressure and execute at pace
  • Experience of managing, coaching, and developing team members – they could be our future leaders
Our Benefits Package

We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, plus benefits including:

  • Paid bonus scheme with the potential to earn up to £11,500
  • 33 days holiday (inclusive of bank holidays)
  • Bespoke training and development to suit your career aspirations
  • Free handmade drinks plus 50% discount on food and bottled drink (whilst on shift)
  • Costa Discount App – 50% off food & drinks in Costa owned stores when you're not working
  • Share Incentive Plan – Giving you the chance to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme up to 10% matched
  • Cycle to work scheme
  • Dedicated discounts app so you can make savings on the go
  • Opportunity to impact your local community by getting involved

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