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Lead Store Manager for Coffee Excellence

2 months ago

Thirsk, North Yorkshire, United Kingdom Costa Coffee Full time
  • Drive business growth and excellence at our Thirsk Services store, delivering exceptional customer experiences through our passion for coffee.
  • Become a key ambassador for Costa Coffee, ensuring our brand standards are met and exceeded in all aspects of store operations.
  • Take ownership of store performance, leading a talented team to achieve commercial success and customer satisfaction.
  • Develop and execute strategies to optimize sales, stock, and labour management, ensuring a seamless customer experience.

Costa Coffee is proud to be the UK's number one coffee brand for the 14th year running. We're a passionate and warm team that shares a love for coffee and delivering great experiences to our customers, communities, and people.

Award-winning company with a genuine passion for coffee and customer service

Promote our values of passion, energy, and teamwork to deliver memorable moments for every customer

Develop and lead a high-performing team to achieve commercial success and customer satisfaction

Key Responsibilities

  • Commercial Leadership: Drive business growth and excellence through effective sales, stock, and labour management.
  • Team Development: Develop and lead a high-performing team to achieve commercial success and customer satisfaction.
  • Brand Ambassador: Become a key ambassador for Costa Coffee, ensuring our brand standards are met and exceeded in all aspects of store operations.
  • Customer Focus: Deliver exceptional customer experiences through our passion for coffee and commitment to quality service.

What We Offer

  • Paid Bonus Scheme: Earn up to £11,500 with our competitive bonus scheme.
  • 33 Days Holiday: Enjoy a generous holiday allowance, including bank holidays.
  • Bespoke Training: Develop your skills and career with our tailored training programs.
  • Free Handmade Drinks: Enjoy free coffee and other treats while on shift.
  • Costa Discount App: Save 50% on food and drinks in Costa-owned stores when you're not working.