Customer Relations Specialist
6 days ago
Haulfryn South seeks a skilled Customer Relations Administrator to support the delivery of exceptional experiences for our owners and guests.
This role will play a key part in enhancing our owners’ experience, working closely with various teams to ensure their needs are met promptly. The ideal candidate will possess strong communication skills, a proactive approach to problem-solving, and a commitment to building lasting relationships.
Responsibilities include:
- Owner Support: Provide primary point of contact for owners, addressing inquiries and offering assistance with any needs related to their unit.
- Onboarding & Engagement: Support new owners through the onboarding process, ensuring they understand park amenities, rules, and procedures.
- Account Management: Manage ownership accounts, handle billing and payment queries, and maintain accurate records.
- Customer Feedback: Gather and log feedback from owners, assisting in resolving issues and enhancing their experience.
- Coordination with Teams: Collaborate with departments such as maintenance, housekeeping, and park management to meet owner needs promptly.
- Events & Communications: Assist in organizing events for owners and distributing regular updates to keep them informed of park activities and relevant changes.
We offer a competitive salary, bonus scheme, and a range of benefits including discounted holidays, 50% food discount, and contributory pension scheme. If you are a motivated and friendly individual with strong communication skills, we encourage you to apply.
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Customer Relations Support Specialist
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Newton Abbot, Devon, United Kingdom Haulfryn - South Full timeAbout the Role:We are seeking a motivated and friendly Customer Relations Administrator to join our team at Haulfryn - South. The successful candidate will play a key role in supporting our owner's journey from onboarding to ongoing engagement.Key Responsibilities:Owner Support: Act as the primary point of contact for owners, addressing inquiries and...
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Marine Sales Specialist
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