Business Software Support Specialist
1 month ago
As a leading Private Equity fuelled software company, we offer exciting opportunities for growth and development in the technology and telecoms industry. Our global team of over 10,000 employees is dedicated to providing innovative business software solutions to our customers.
We are seeking an experienced Business Software Support Specialist to join our team. The ideal candidate will have a proven track record in customer service and administration, with excellent communication skills and the ability to work independently.
Key Responsibilities:
- Provide timely and effective support to customers via various channels, ensuring their queries are resolved efficiently and professionally.
- Maintain and update client databases, ensuring accurate and up-to-date information.
- Assist in the implementation of new processes and systems, contributing to the continuous improvement of our services.
Requirements:
- Experience in customer-facing roles, preferably in a software or database-related environment.
- Proficiency in using software and databases, with a strong understanding of data management principles.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
What We Offer:
- A competitive salary of £35,000 - £45,000 per annum, depending on experience.
- Ongoing training and development opportunities, including a comprehensive induction program.
- A supportive and collaborative company culture, with a focus on teamwork and mutual respect.
We are committed to attracting and retaining top talent in the industry. If you are a motivated and enthusiastic individual looking for a challenging role in a dynamic company, please apply now.
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