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Customer Service Representative

2 months ago

Bishop's Stortford, Hertfordshire, United Kingdom Newman Office Personnel Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to provide exceptional service to our clients in the services sector.

Key Responsibilities
  • Respond promptly to customer inquiries via phone and email
  • Handle and resolve customer complaints in a professional manner
  • Process customer orders and requests
  • Provide accurate information about timelines and services
  • Maintain customer records using central CRM system
  • Ensure customer satisfaction and provide professional customer support
Requirements
  • Excellent communication skills
  • Ability to analyze customer needs and provide suitable solutions
  • Proficiency in using a CRM software

We are looking for a dynamic and customer-focused individual to join our team at Newman Office Personnel. If you have the skills and experience required for this role, we encourage you to apply.