CCTV Operator

21 hours ago


Nottingham, Nottingham, United Kingdom Lodge Service Full time
Job Overview:

Lodge Service is seeking a highly skilled CCTV Operator to join their team in Nottingham. As a key member of the CCTV Monitoring Centre, you will be responsible for proactively mitigating the risk of security incidents.

This is a full-time role on a variable shift pattern, including weekends and night shifts. You will work closely with emergency services, handling alarms efficiently and effectively.

We offer a competitive salary of £13.09 per hour, plus company pension, ongoing training, and promotion opportunities. Our commitment to equality, diversity, and inclusion ensures a welcoming and inclusive environment for all employees.

Responsibilities:
  • Handle alarms promptly, identifying root causes and deterring incidents.
  • Contact emergency services if necessary.
  • Manage CCTV footage requests and queries professionally.
  • Escalate serious incidents to leadership within agreed timelines.
  • Log system faults and provide remote guidance to stores.
  • Proactively monitor high-risk stores.
  • Maintain system knowledge and functionality through SOPs.
  • Deal with complaints professionally in the absence of the CCTV Centre Manager.


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