Senior Client Business Partner

1 month ago


London, Greater London, United Kingdom NielsenIQ Full time

Job Description

NielsenIQ, the world's leading consumer intelligence company, is seeking a Senior Client Business Partner to join our team. As a key member of our client success team, you will be responsible for building and maintaining strong relationships with our clients, delivering critical insights and support to drive business growth.

Key Responsibilities:

  • Represent NielsenIQ as a commercial and analytical lead with our clients, leveraging your knowledge of market analytical services to drive business results.
  • Work closely with senior client stakeholders to build long-term relationships, delivering critical insights and support to drive business growth.
  • Lead the NielsenIQ Customer Success team, including account planning, insight project management, and team development.
  • Be the voice of the client, ensuring key solutions are pitched appropriately to retailer teams, including supporting Go to Market Strategy and pitch activities.
  • Lead a team of 10+ associates, managing workload and priorities to effectively meet client needs and enable a good work/life balance for the team.
  • Consult with clients regarding their goals and objectives, leading Customer Success through RFP Process and acting as an escalation point for issues.
  • Be seen as a thought leader, understanding industry trends, retailer news, competition, and opportunities for NielsenIQ.

Qualifications:

  • Proven track record in building and establishing collaborative and valuable relationships.
  • Client-driven attitude and strong experience in working as an experienced consultant for senior stakeholders at large clients (ideally Retailers).
  • Confident team leader who knows how to motivate and organize an analytical team to get the best out of the data and projects.
  • Strong commercial capability and ability to create and deliver a successful account plan, including creating opportunities to position and sell enhanced capabilities.

About NielsenIQ:

NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NielsenIQ delivers the Full View.

We are committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products.



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