Senior Client Partner

1 month ago


London, Greater London, United Kingdom dunnhumby Full time

About the Role

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. With deep heritage and expertise in retail – one of the world's most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

We are seeking a highly motivated and results-driven Senior Client Partner to join our team. As a Senior Client Partner, you will be responsible for driving client vision with key stakeholders within a client's roster (Retailer teams, Brand, Digital, Loyalty, Shopper Marketing) to create deeper partnerships and opportunities.

Key Responsibilities

  • Through a consultative approach, create compelling advertising solutions, powered by 1st Party Data across the retailer's media platform.
  • Drive client vision with key stakeholders within a client's roster (Retailer teams, Brand, Digital, Loyalty, Shopper Marketing) to create deeper partnerships and opportunities.
  • As day-to-day account manager, work with Media Planning on the delivery of best-in-class responses to client briefs as well as driving best-in-class ways of working with the client.
  • Collaborate with the Strategy and Enablement teams to proactively provide thought leadership into your team's client accounts through a detailed awareness of relevant market trends affecting their business, and developments in the wider advertising and communications industry.
  • Collaborate with colleagues in your team with a motivational attitude, always driving forwards and seeking growth opportunities.
  • Day-to-day management of Media Executive or Associates (in some instances), accountable for client deliverables.

What We Expect From You

  • Bachelor's degree or equivalent in any subject.
  • Demonstrated ability to lead and own client relationships.
  • Demonstrated ability to develop a strong sales pipeline, forecast accurately and achieve challenging quarterly and annual targets.
  • Results-driven, self-motivated and highly goal-oriented in order to achieve ambitious targets.
  • Confident communicator and presenter, comfortable in fast-paced environments and changing situations.
  • A consultative style with the ability to understand clients' business needs and position solutions in a timely and personalised way.
  • Strong track record of high-level negotiation and successful internal and external relationship management.
  • Ability to work in a fast-moving company and be adaptable to change.
  • A breadth of sales/account management experience preferably in a retail environment.
  • A team player with the ability to collaborate with internal departments and teams.

About Us

We won't just meet your expectations. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. Plus, thoughtful perks, like flexible working hours and your birthday off.

We don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. For an informal and confidential chat please contact stephanie.p


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