Financial Services Representative
3 days ago
Hydrogen Group is seeking a skilled Financial Services Representative to join our team. As a key member of our Customer Service Team, you will be responsible for delivering exceptional customer service and support to our clients.
In this role, you will answer customer queries, resolve issues, handle complaints, and administer back-office tasks. You will also have the opportunity to work with a leading financial services company and develop your skills in customer service, communication, and problem-solving.
Key Responsibilities:
- Provide top-notch customer service and support via telephone and email
- Resolve customer complaints and issues efficiently and effectively
- Maintain accurate records and update systems as necessary
Requirements:
- Previous experience working as a customer advisor in a regulated environment
- Excellent communication and interpersonal skills
- Able to work in a team environment and maintain a positive attitude under pressure
- Proficient in MS Office applications (Word, Outlook, Excel, PowerPoint)
What We Offer:
- An estimated salary of £25,000 per year, plus benefits
- Ongoing training and development opportunities
- The chance to work with a leading financial services company
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