Heart and Chest Booking Specialist

4 weeks ago


Liverpool, Liverpool, United Kingdom Liverpool Heart and Chest Hospital Full time
Responsibilities
  • Provide Exceptional Customer Service: Respond to patient inquiries, resolve issues promptly, and maintain confidentiality at all times.
  • Schedule Appointments: Coordinate OPD appointments, liaise with PAs, and ensure efficient use of outpatient capacity.
  • Collaborate with Teams: Work closely with administrative teams, clinicians, and other stakeholders to achieve shared goals.

Key Accountabilities: Providing an OPD appointment service, monitoring clinic schedules, dealing with patient queries, and maintaining data quality.



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