Property Portfolio Manager

2 weeks ago


Cambridge, Cambridgeshire, United Kingdom Carter Jonas Full time

We are seeking a highly skilled Property Portfolio Manager to join our Residential Property Management team in Cambridge. As a Property Portfolio Manager, you will be responsible for the efficient management of a portfolio of let residential properties, including the handling of problems arising during the tenancy, managing repairs, and overseeing check-ins and check-outs.

Main tasks:

  • Administer the management of let residential properties, including the efficient and correct handling of problems arising during the tenancy, managing any repairs, and overseeing check-ins and check-outs as necessary.
  • Conduct quarterly inspections of all properties, advising landlords of any changes or issues arising, and promptly notifying tenants of any areas where action is required.
  • In conducting check-outs, liaise with all parties to negotiate a speedy and satisfactory conclusion and return of the tenants' deposit.
  • Manage the relationship with the landlord, including reporting maintenance and accounts matters.
  • Identify and recommend the need for property upgrades and refurbishment, organising any between tenancy work, including that arising from dilapidations to allow for a timely re-let to maximise landlords' income.
  • Update records and maximise the use of our CRM system (REAPIT) to ensure all property and tenant details are up to date.
  • Maintain a working knowledge of compliance information.

To be successful in this role, you'll have proven experience of managing a portfolio of properties, along with knowledge of the property industry. You will have a professional manner and excellent customer service skills at all times, be a strong administrator, and have good organisational skills. The chosen Property Portfolio Manager will have the ability to take the initiative in a confident and personable manner, be a strong team player with good interpersonal skills, and be numerate with excellent written and verbal communication, along with fine attention to detail.



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