Account Management Expert

2 weeks ago


Widnes, Halton, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are seeking a highly skilled Account Management Expert to join our team at beBee Professionals in Widnes, UK. As an Account Management Expert, you will be responsible for managing customer accounts and ensuring customer satisfaction.

Key Responsibilities:

  • Manage customer relationships and develop strategic plans to meet customer needs.
  • Provide expert-level support to customers, addressing their queries and concerns.
  • Process customer orders and maintain accurate account information.
  • Collaborate with other teams to achieve customer satisfaction goals.
  • Identify opportunities to upsell and cross-sell products and services.

Requirements:

  • Prior experience in account management or customer-facing roles is preferred.
  • Excellent communication and problem-solving skills are essential.
  • Ability to handle multiple customer accounts and prioritize tasks effectively.
  • Proficiency in Microsoft Office and CRM systems.
  • Ability to work flexible hours, including weekends.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.

The estimated annual salary for this position is £30,000 - £40,000 based on location and experience. If you are passionate about delivering exceptional customer service and want to grow your career, we encourage you to apply.



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