Leasehold Services Manager

5 days ago


London, Greater London, United Kingdom CV-Library Full time

We are seeking an experienced leader to oversee the delivery of Leasehold and Income Services at Westminster City Council. This role requires collaboration with senior stakeholders to ensure efficient service operations and exceptional customer experiences.

Main Responsibilities:
  • Develop and implement strategies for effective leasehold service delivery.
  • Lead the rent and service charge setting process.
  • Maintain strong relationships with elected members and external stakeholders.
  • Implement measures to improve service delivery based on customer feedback.
  • Ensure compliance with relevant social housing legislation and consumer standards.
Required Skills and Experience:
  • Proven track record of managing local authority leasehold services.
  • Excellent leadership and stakeholder management skills.
  • A customer-centric approach and commitment to promoting equality and diversity.

We offer a competitive salary range of 60000-80000 pounds per annum, commensurate with experience.



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