Director of Leaseholder and Income Management

1 week ago


London, Greater London, United Kingdom Westminster City Council Full time
Leaseholder and Income Manager Position

Salary: Up to £103,000 per annum.

Westminster City Council is a leading local authority in the heart of London, serving over 250,000 residents and 50,000 businesses. Our diverse communities, thriving high streets, and international tourism make us an attractive destination for visitors from around the world. As part of our team, you will contribute to delivering exceptional services to our tenants and leaseholders.

This role presents an exciting opportunity for a seasoned professional with expertise in leaseholder and income management. You will be responsible for shaping the service and improving the way we deliver leaseholder and income services, while maintaining a strong focus on resident engagement. Your experience will enable you to lead and oversee the Council's annual rental income and service charge setting, ensuring accurate calculations and clear communication to residents.

Your background should include successful income collection, with empathy towards individual circumstances and support for residents with benefits and debt. Additionally, you will have experience in leaseholder consultation and engagement, as well as excellent stakeholder management skills. The ability to work at pace to deliver change ambitions will be essential.

In this role, you will have the opportunity to make a meaningful impact on our residents' lives, enhancing their experience with our council services. If you are a motivated and results-driven professional looking to join a dynamic team, please consider applying for this exciting position.



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