Leasehold and Income Services Director
5 days ago
Job Title: Head of Leasehold and Income Services
Location: Competitive
Contract Type: Contract
Hours: Full Time
Estimated Salary: £60,000 - £80,000 per annum
Key Responsibilities:
- Lead annual rental income and service charge setting, ensuring accurate calculations and clear resident communication.
- Develop income collection strategies, balancing robustness with empathy for individual circumstances, and support residents with benefits and debt management.
- Manage the Leasehold and Income Services team, fostering a culture of excellence and continuous improvement.
- E nsure adherence to social housing legislation, consumer standards, and financial regulations.
- Monitor financial performance, identify efficiencies, and provide performance updates to senior leadership.
We are seeking an experienced professional to fill the role of Head of Leasehold and Income Services on an initial 4-month contract with possibilities for further extension. The ideal candidate will possess extensive experience in managing a Leasehold and Income Service within a Local Authority, showcasing expertise in social housing legislation, regulation, and finance.
The successful candidate will be responsible for leading the Leasehold and Income Services team, fostering a culture of excellence and continuous improvement. They will also develop income collection strategies, balancing robustness with empathy for individual circumstances, and support residents with benefits and debt management.
This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and has experience working in complex services and political environments. If you have a strong leadership background, excellent stakeholder management skills, and a customer-focused mindset, we would love to hear from you.
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