Academic Programme Manager

10 hours ago


Bristol, Bristol, United Kingdom Best Practice Network Full time
About Us

We are a friendly, DfE accredited, Ofsted outstanding training company dedicated to supporting educational professionals and transforming the lives of children and young people.

About the Role

This is an exciting opportunity to join our team as a Programme Coordinator. Reporting to the Senior Coordinator, you will be integral to the delivery of high-quality programmes, requiring excellent customer service, efficient coordination of the learner journey, and effective support and coordination services.

  1. Respond to enquiries through various platforms, including Freshdesk, Zendesk, email, and phone calls.
  2. Book and manage events in relation to programme delivery and workforce training (interviews, face-to-face and online courses, online briefings, etc.).
  3. Update, format, and edit programme resources (face-to-face and online content) to adhere to company standards and branding guidelines.
  4. Adhere to Best Practice Network and Supporting Education's policies and standards.
  5. Be highly competent using MS Office and Teams.
  6. Creative, innovative, and able to solve problems.
Benefits
  • 28 days holiday plus bank holidays
  • A private GP healthcare plan after probation
  • Free life insurance covering up to 4x salary from day 1
  • Pension contributions after 3 months
  • 25% off online learning resources for year 1 to GCSE with EdPlace
  • Flexible benefits scheme after probation


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