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Food and Beverage Team Member

2 months ago

Devon, United Kingdom The Redcliffe Hotel Full time

About The Role

We are seeking a highly motivated and enthusiastic Food and Beverage Team Member to join our team at The Redcliffe Hotel. As a key member of our hospitality team, you will play a vital role in delivering exceptional customer service and creating memorable dining experiences for our guests.

Key Responsibilities

  • Guest Service
    • Greet and welcome guests in a friendly and professional manner
    • Assist guests with menu selections and provide recommendations when taking orders accurately and efficiently, ensuring special dietary requests are communicated to the kitchen
    • Monitor and respond to guests needs throughout their experience, including refilling drinks and clearing empty dishes
  • Food and Beverage Operations
    • Set up and maintain dining areas, ensuring tables are clean and properly set with utensils, glassware, and tableware
    • Work closely with kitchen staff to ensure orders are prepared correctly and delivered in a timely manner
  • Administrative Tasks
    • Process guest payments accurately and efficiently, handling cash and electronic transactions with integrity and precision

Requirements

  • Education and Experience
    • High school education or equivalent; culinary or hospitality certification is a plus
    • Previous experience in a food and beverage role, preferably in a similar establishment
  • Skills and Abilities
    • Strong customer service skills with a friendly and approachable demeanor
    • Excellent communication skills, both verbal and written
    • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously
    • Attention to detail and a commitment to delivering exceptional service
    • Basic math skills for handling payments and making change
    • Knowledge of food safety and hygiene standards

What We Offer

  • Benefits
    • 28 Days holiday
    • Extra days holiday for your birthday
    • Free meals on shift
    • Free Gym access on-site
    • Employee Assistance Programme
    • Exclusive Employee discounts on accommodation, attractions & dining across the THC Group
  • Working Schedule
    • Full time, Part Time
    • Flexibility to work evenings, weekends, and bank/public holidays as required