Food and Beverage Assistant
1 day ago
We are seeking a highly motivated and enthusiastic Food and Beverage Assistant to join our team at The Redcliffe Hotel. As a key member of our hospitality team, you will play a vital role in delivering exceptional customer service and creating memorable dining experiences for our guests.
Responsibilities- Provide friendly and professional service to guests, ensuring their needs are met and exceeded
- Assist with menu selections, take orders accurately, and ensure special dietary requests are communicated to the kitchen
- Set up and maintain dining areas, ensuring tables are clean and properly set with utensils, glassware, and tableware
- Monitor and respond to guests' needs throughout their experience, including refilling drinks and clearing empty dishes
- Adhere to food safety and hygiene regulations, ensuring the safety and well-being of both guests and colleagues
- Process guest payments accurately and efficiently, handling cash and electronic transactions with integrity and precision
- Work closely with kitchen staff to ensure orders are prepared correctly and delivered in a timely manner
- Support your team members during busy periods and special events
- High school education or equivalent; culinary or hospitality certification is a plus
- Previous experience in a food and beverage role, preferably in a similar establishment
- Strong customer service skills with a friendly and approachable demeanor
- Excellent communication skills, both verbal and written
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously
- Attention to detail and a commitment to delivering exceptional service
- Basic math skills for handling payments and making change
- Knowledge of food safety and hygiene standards
- Flexibility to work evenings, weekends, and bank/public holidays as required
- 28 Days holiday
- Extra days holiday for your birthday
- Free meals on shift
- Free Gym access on-site
- Employee Assistance Programme
- Exclusive Employee discounts on accommodation, attractions & dining across the THC Group
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