Food and Beverage Team Member

1 month ago

Devon, United Kingdom The Redcliffe Hotel Full time

About the Role

We are seeking a highly motivated and enthusiastic Food and Beverage Assistant to join our team at The Redcliffe Hotel. As a key member of our hospitality team, you will play a vital role in delivering exceptional customer service and creating memorable dining experiences for our guests.

Key Responsibilities

  • Provide friendly and professional service to guests, ensuring their needs are met and exceeded
  • Assist with menu selections, take orders accurately, and ensure special dietary requests are communicated to the kitchen
  • Set up and maintain dining areas, ensuring tables are clean and properly set with utensils, glassware, and tableware
  • Monitor and respond to guests' needs throughout their experience, including refilling drinks and clearing empty dishes
  • Process guest payments accurately and efficiently, handling cash and electronic transactions with integrity and precision
  • Work closely with kitchen staff to ensure orders are prepared correctly and delivered in a timely manner
  • Support your team members during busy periods and special events

Requirements

  • High school education or equivalent; culinary or hospitality certification is a plus
  • Previous experience in a food and beverage role, preferably in a similar establishment
  • Strong customer service skills with a friendly and approachable demeanor
  • Excellent communication skills, both verbal and written
  • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously
  • Attention to detail and a commitment to delivering exceptional service
  • Basic math skills for handling payments and making change
  • Knowledge of food safety and hygiene standards
  • Flexibility to work evenings, weekends, and bank/public holidays as required

What We Offer

  • 28 Days holiday
  • Extra days holiday for your birthday
  • Free meals on shift
  • Free Gym access on-site
  • Employee Assistance Programme
  • Exclusive Employee discounts on accommodation, attractions & dining across the THC Group

About The Redcliffe Hotel

Set in 3 acres of gardens on a spur dividing the 2 sandy beaches of Paignton and Preston, this traditional seafront hotel was built in 1856. It's a 6-minute walk from Paignton Pier and 3 miles from Torquay. This traditional, iconic property provides a great base for exploring the English Riviera and the Jurassic Coast.

The Redcliffe has 70 ensuite rooms, indoor and outdoor pools, fitness suite and 2 seaside restaurants. The Redcliffe has many unique features, including direct access to the beach via a tunnel. Over the coming months an extensive redevelop programme is being undertaken to transform The Redcliffe into an opulent and luxurious place to stay.

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