Technical Service Technician

2 days ago


Walsall, Walsall, United Kingdom Roomex Limited Full time
Job Details

The Flexible Support Technician will play a critical role in ensuring the smooth operation of our GFN fuel card processing platform. This individual will investigate and resolve software issues, prioritize tasks, and collaborate with cross-functional teams to deliver excellent results.

Key Responsibilities:
  • Identify and troubleshoot software issues, collaborating with developers and other teams as needed.
  • Develop and maintain knowledge of our core applications and systems.
  • Communicate technical information to non-technical stakeholders through clear and concise documentation.
  • Contribute to the development of technical procedures and guidelines.

Additional Requirements:
  • Work in a hybrid environment (3 days/week in the office).
  • Engage in ongoing learning and professional development to stay up-to-date with industry trends and best practices.


Please note that we are an equal opportunities employer committed to diversity and inclusion. The estimated salary for this position is around $70,000 - $90,000 per year, depending on location and experience.

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