Customer Service and Sales Order Management Technician

2 days ago


Nuneaton, Warwickshire, United Kingdom Saputo Dairy UK Full time

At Saputo Dairy UK, we're always looking for talented individuals to join our supply planning and customer operations team.

Key Responsibilities:

  • Process customer sales orders with accuracy and efficiency.
  • Investigate and resolve delivery incidents to maintain high service levels.
  • Manage promotional activities to ensure correct product codes and dates.
  • Monitor demand vs forecast and provide insights to the commercial team.

Requirements:

  • Excellent customer service skills in a B2B environment.
  • Understanding of manufacturing and logistics processes.
  • High attention to detail for electronic data interface order processing.
  • Effective time management to meet deadlines.
  • A desire to learn new skills and problem-solve.

What We Offer:

  • Quarterly bonus up to 5%.
  • Training and development opportunities.
  • Discounted products from Saputo Dairy UK.
  • Employee Assistance Programs.
  • Generous employer pension contributions.
  • Health Cash Plan.
  • Subsidized staff restaurant.
  • Life Assurance.
  • Free parking.
  • Long service awards.
  • Exclusive benefits through My Staff shop.


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