Luxury Service Operations Manager
3 days ago
Tiffany & Co. is seeking an experienced Luxury Service Operations Manager to join our team. This role will be responsible for the day-to-day operations of the Tiffany Service Center, ensuring repair orders are processed efficiently and effectively.
About Us:
Tiffany & Co. has a rich heritage of exquisite design and romantic ideals. We believe our employees are our greatest asset and work every day to make the Tiffany dream come true for them. In this role, you will have the opportunity to be part of a magical mix that is only... Tiffany.
Duties and Responsibilities:
* Manage the day-to-day operations of the Tiffany Service Center
* Ensure repair orders are systematically and physically processed to meet established service levels and with maximum efficiency
* Provide ongoing support, direction, and development for staff
* Maintain work schedules that ensure adequate coverage
* Assist with implementation and monitoring of new processes and projects
Requirements:
* High school diploma or equivalent
* Supervisory or team leadership experience
* 2 years business experience with strong operational background
* Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint
* Strong initiative and the ability to work without constant direction
* Strong English language verbal and written communication skills
* Ability to shift tasks to meet daily business needs
* Detail-oriented ability to communicate effectively with different levels of management
* Excellent organizational abilities to manage and prioritize multiple tasks
Salary: $60,000 - $80,000 per year, depending on experience
Location: New York City, USA
How to Apply: Please submit your resume and cover letter for consideration.
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