Tiffany Service Center Team Lead

2 days ago


Dartford, Kent, United Kingdom Tiffany & Co. Full time
Job Summary:
We are seeking an experienced Tiffany Service Center Team Lead to join our team. This role will be responsible for managing the day-to-day operations of the Tiffany Service Center and ensuring that all repair orders are processed efficiently and effectively.

About Us:
Tiffany & Co. has a rich history of creating exquisite jewelry and accessories. We are committed to excellence in customer service and strive to provide a unique shopping experience for our customers. As a member of our team, you will have the opportunity to work with a talented group of professionals who share our passion for luxury goods.

Duties and Responsibilities:
* Manage the day-to-day operations of the Tiffany Service Center
* Ensure repair orders are systematically and physically processed to meet established service levels and with maximum efficiency
* Provide ongoing support, direction, and development for staff
* Maintain work schedules that ensure adequate coverage
* Assist with implementation and monitoring of new processes and projects

Requirements:
* High school diploma or equivalent
* Supervisory or team leadership experience
* 2 years business experience with strong operational background
* Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint
* Strong initiative and the ability to work without constant direction
* Strong English language verbal and written communication skills
* Ability to shift tasks to meet daily business needs
* Detail-oriented ability to communicate effectively with different levels of management
* Excellent organizational abilities to manage and prioritize multiple tasks

Salary: $65,000 - $85,000 per year, depending on experience

Location: New York City, USA

How to Apply: Please submit your resume and cover letter for consideration.

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