Customer Service and Sales Professional

4 weeks ago


York, York City, United Kingdom Page Personnel Sales Full time
About Us
Page Personnel Sales are looking for a skilled Customer Service and Sales Professional to join their team. As a Contact Centre Sales Advisor, you will be responsible for handling incoming calls from customers enquiring about healthcare insurance services. Your primary goal will be to retain existing customers by following up on enquiries and web submissions. A supportive and empathetic approach is crucial in this role, as is exceptional customer service skill. You will be expected to work in a busy environment, prioritising tasks and building strong relationships with customers.

We offer a competitive salary of £23,400+ quarterly bonuses, along with full training and excellent progression opportunities. Our benefits package includes free gym membership, discounts on retailers and days out, generous holidays, and option to buy and sell. Health and wellbeing activities and regular incentives are also available. Working hours are Monday to Friday, 9am-5pm, with no shift patterns or weekends. Hybrid working and central location are also offered, with free parking available.

Requirements
To succeed in this role, you will need previous customer service and sales experience, preferably within a Contact Centre. You should be confident in your telephone manner and able to build instant relationships with customers. Empathy and a supportive approach are essential, as is exceptional customer service skill. The ability to work in a busy environment and prioritise tasks is also necessary.

Why Choose Us
At Page Personnel Sales, we value our employees and offer a range of benefits to support their well-being and career development. Our competitive salary and bonus structure ensures that our employees are fairly rewarded for their hard work. We also provide ongoing training and development opportunities, allowing our employees to grow and progress in their careers. With a focus on work-life balance, we offer flexible working hours and a central location, making it easy for our employees to manage their personal and professional responsibilities.

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