Field Engagement Specialist
4 days ago
Capita is seeking a skilled Field and Volunteer Officer to conduct door-to-door visits to properties in the Glasgow area where no TV licence is registered. This is a unique opportunity to make a positive impact on our customers' lives while developing your skills and confidence.
Key Responsibilities Include:
- Engaging with customers in their homes to explain TV licence legislation and assist them in obtaining a licence
- Helping customers find a suitable payment plan that works for them
- Conducting thorough and professional door-to-door visits to unlicensed properties
About the Team
Our team at Capita is dedicated to delivering exceptional customer service and making a positive impact on our customers' lives. We are passionate about developing our employees and providing them with the opportunities they need to grow and thrive. If you are a motivated and organized individual who is passionate about delivering outstanding customer service, we encourage you to apply for this exciting opportunity.
Benefits
In addition to a competitive salary of £30,000 per annum, we offer an excellent benefits package including company car or £3,700 annual car allowance paid monthly, mileage allowance paid in line with HMRC rates, flexible shift pattern with potential for 4-day working week, 23 days' holiday (rising to 28) with opportunity to buy extra leave, paid day out for volunteering, company matched pension and life assurance, cycle-to-work scheme and paid maternity/adoption/shared parental leave.
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